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eBay Feedback Changes Are Bad For Sellers

Did you know that there are 295,000 entries in under the term “eBay sucks”?

How did I know this? Because one day I got so frustrated by a bad selling experience that I googled the term and found that my anger had a lot of company.

Why are so many people (mainly sellers) angry at eBay? Because it seems like eBay’s policy changes are increasingly stacked against the seller… Now, don’t get me wrong. Selling on eBay has been great for me over the years. But recent changes to eBay’s policies make me feel as if eBay has forgotten that there are TWO sides in every transaction.

When I first heard of eBay, way back in 1988, I was totally skeptical. How could I sell something to a total stranger way across the country and expect things to go well? Remember, this way long before electronic payment services like Paypal. What would I do if someone bounced a check? I couldn’t go and hunt bad check writers down.

Surprisingly, though, eBay DID work. The feedback system allowed both sides of the transaction to leave feedback on how things went. Yes, there were/are a small number of people who would leave undeserved negative feedback for each other, but for the most part it worked. Well, a few months ago, eBay changed the feedback system so that the buyers have 100% of the power.

Now, sellers can no longer leave negative feedback for a buyer. Trust me….there are some buyers who DESERVE negative feedback. If a buyer wins one of my auctions and never responds to my emails and never pays me, I cannot let other sellers know through negative feedback. The new system allows me to open a “Dispute Console” (how wimpy is that?) and, if the buyer ultimately does not pay, they have one positive point removed. Pleeeeeeease….. What about buyers who want to buy on approval, are rude, try to say that the package never arrived or arrived broken and then refuse to send the package back or show me a photo of the broken piece? Yes, it happens.

Also, eBay has broken down seller feedback into four points (Item Description, Communication, Shipping Time, Shipping Charges). Perfection is expected of a seller. It has not caused me to do business any differently, because I already lived and died by feedback. But it’s dispiriting as hell.

In my opinion, eBay has gotten too far away from what made it work in the first place — an honor system of feedback that allowed both sides to rate the transaction.

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Why Some Antiques Are Scary

When I heard that actor Billy Bob Thornton is scared of antiques, I had to laugh. Some antiques are totally nasty and freak me out. I’m not worried that there are spirits attached to objects. I’m worried about the cleanliness factor of having old furniture in the house.

Upholstered furniture is the worst. Have you ever sat on an old sofa or chair and felt strange lumps under the fabric? The stuffing is all messed up in there. Once I see an old upholstered piece of furniture, I wonder how old the stuffing and fabric is and I imagine that it smells. In my mind, it smells like dust and old people and antique farts.

If I can’t clean it, wipe it down or put it in the dishwasher, it’s not going in my house!

I also have a problem with dolls. When I see people at auctions in bidding wars for nasty old dolls (dolls with missing hair and weird eyes and tattered clothing) I’m disgusted on the inside. I don’t care what those dolls are worth. It’s not worth it to me because I’d have to touch one to own it. EEEEEEEEEWWWWWWWW!

Below is a link to a good scary doll story. Check it out!